Big Fish Games downloads sometimes fail due to poor connectivity, corrupted files, or compatibility issues. This error prevents you from installing new games or updating existing ones. Thankfully, most download failed errors can be fixed with simple troubleshooting.
Purpose of this guide: provide step-by-step solutions for fixing download failed errors on Windows, Mac, Android, and iOS so you can install and play your games without issues.
Main highlights
- Fix installer issues: solve failed downloads and incomplete files.
- Work across devices: Windows, macOS, iOS, and Android.
- Restore updates: repair interrupted game updates.
- Network fixes: troubleshoot poor Wi-Fi or blocked downloads.
- Clear cache: remove corrupted temporary files.
- Storage check: ensure free space for downloads.
- Reinstallation guide: fresh install when needed.
- Support options: when to reach out for help.
Causes of download failed error
- Unstable or weak internet connection.
- Insufficient device storage space.
- Corrupted installer or incomplete file.
- Antivirus or firewall blocking downloads.
- Outdated app or operating system.
Quick fixes
- Restart device and router to refresh connections.
- Check storage and free up at least 2–3 GB.
- Pause and resume the download in Game Manager or App Store.
- Disable antivirus/firewall temporarily if blocking files.
- Re-download installer from the official Big Fish website.
Platform-specific fixes
Windows
- Download the latest Game Manager from Big Fish website.
- Right-click installer and choose Run as Administrator.
- Clear temporary files with
Disk Cleanup. - Check firewall and allow Game Manager through.
macOS
- Delete the previous installer and re-download.
- Open System Settings → Privacy & Security and allow installation.
- Ensure macOS has the latest updates installed.
Android
- Clear cache/data of Google Play Store and Big Fish Games app.
- Switch to a different Wi-Fi or mobile data connection.
- Reinstall the game from Google Play.
iPhone and iPad
- Delete the app and reinstall from App Store.
- Ensure iOS is updated to the latest version.
- Check if parental controls or restrictions block downloads.
Preventing future download errors
- Keep Game Manager and apps updated.
- Always download from official sources.
- Use a stable internet connection.
- Maintain at least 3 GB of free storage.
When to contact support
If you keep seeing the "Download Failed" error even after troubleshooting, contact Big Fish Games Support with:
- Screenshot of the error message.
- Your device type and OS version.
- Installer version or game name.
- Steps already attempted.