Big Fish Games sometimes encounter errors such as failed installations, login problems, crashes, or syncing issues. These errors can be frustrating, but most of them are easy to fix with simple troubleshooting steps.
Purpose of this guide: help you identify, troubleshoot, and resolve the most common Big Fish Games errors across Windows, Mac, iOS, and Android devices.
Main highlights
- Fix crashes: resolve freezing and crashing issues.
- Login solutions: troubleshoot account and password errors.
- Sync problems: restore missing progress or purchases.
- Installation fixes: handle corrupted downloads and setup issues.
- Cross-platform: Windows, Mac, iOS, and Android support.
- Easy steps: quick, non-technical fixes for common problems.
- Prevent errors: maintain system compatibility and updates.
- Support tips: when to reach out to Big Fish Games help team.
Common errors in Big Fish Games
- Installation failed – setup file not working or incomplete download.
- Login error – incorrect credentials or server connection issue.
- Game crash – game freezes or closes unexpectedly.
- Sync issues – progress or purchases not showing up.
- Slow performance – laggy or unresponsive gameplay.
General troubleshooting steps
- Restart device: fixes temporary memory glitches.
- Check internet: ensure stable Wi-Fi or mobile data.
- Update software: keep device OS and Big Fish app updated.
- Free up space: ensure enough storage for game data.
- Run as admin (Windows): prevents permission conflicts.
Platform-specific fixes
Windows
- Uninstall and reinstall the Big Fish Game Manager.
- Clear temporary files using
Disk Cleanup. - Update graphics and system drivers.
- Disable antivirus temporarily if it blocks installation.
macOS
- Drag the Game Manager to Trash and reinstall.
- Check Privacy & Security to allow Big Fish app.
- Ensure macOS is updated to the latest version.
Android
- Clear cache and data of the Big Fish Games app.
- Update the app from Google Play Store.
- Reinstall if errors persist.
iPhone and iPad
- Delete and reinstall the game from the App Store.
- Ensure iOS is up to date.
- Check if restrictions block app installation or login.
Preventing future errors
- Regularly update both system and Big Fish apps.
- Always download from official sources.
- Maintain enough device storage.
- Keep your login credentials secure and updated.
When to contact support
If none of the fixes work, contact Big Fish Games Support. Provide the following details:
- Exact error message (screenshot if possible).
- Your device type and OS version.
- Steps you’ve already tried.
- Your Big Fish Games account email.