Big Fish Games Game Manager is essential for downloading, installing, and managing your games. But sometimes it may crash, freeze, or fail to load. If your Game Manager is not working on Windows or Mac, this guide will help you troubleshoot and fix it.
Purpose of this guide: provide step-by-step solutions for common Game Manager errors, including crashes, loading failures, and update problems.
Main issues users face
- Not opening: Game Manager doesn’t launch after clicking.
- Crashes: closes automatically when starting.
- Download stuck: games won’t install or update.
- Missing files: incomplete installations.
- Error messages: corrupted or blocked files.
- Compatibility issues: outdated Windows or macOS.
- Network problems: slow or unstable connections.
- Corrupt cache: leftover files causing conflicts.
Quick fixes
- Restart your computer and relaunch Game Manager.
- Check your internet connection for stability.
- Update Windows or macOS to the latest version.
- Run Game Manager as Administrator (Windows).
- Allow Game Manager through your firewall and antivirus.
Advanced troubleshooting
Windows
- Uninstall Game Manager completely.
- Delete leftover files in
C:\Program Files\Big Fish Games. - Clear temporary files with
Disk Cleanup. - Reinstall the latest version from the official site.
Mac
- Quit Game Manager and delete it from Applications.
- Remove leftover files in
~/Library/Application Support. - Restart your Mac and download the latest installer.
- Reinstall and log back in.
Preventing future issues
- Always update to the latest Game Manager version.
- Keep your OS and drivers updated.
- Use a wired internet connection for large downloads.
- Avoid running too many background apps while gaming.
When to contact support
If none of the above fixes work, reach out to Big Fish Games Support. Provide:
- Your operating system (Windows or Mac).
- Error codes or crash details.
- Steps you already tried from this guide.
- Your account email for troubleshooting purchases.